Symantec and Microsoft instructions
When installing a SSL certificate, the following error may appear in the IIS Certificate Wizard:
The pending certificate request for this response file was not found.
This error indicates that the pending request that was created when originally enrolling or renewing
a certificate has been damaged or deleted.
It may still be possible to install the certificate from the command line using certutil.exe.
The following instructions apply to Windows Server 2003 (IIS 6), 2008 (IIS 7) and 2012 (IIS 8):
certutil -addstore my ssl_certificate.cer
certutil -addstore ca intermediate.cer
certutil -repairstore my ""
certutil -repairstore my "00 01 02 03 04 05 06 07 08 09 0a 0b 0c 0d 0e 0f"
CertUtil: -repairstore command completed successfully
CertUtil: -repairstore command FAILED: 0x80090011 (-2146893807)
CertUtil: Object was not found
CertUtil: -repairstore command FAILED: 0x8009000b (-2146893811)
CertUtil: Key does not exist
IIS stores the private key for a certificate as the pending request. Deleting the pending request deletes the association
of the private key with IIS, but the private key still exists in the certificate store. To install the certificate without
having the pending request available, you can use version 5.2.3718.0 of the certutil.exe command-line tool that
is available through the Certificate Services MMC snap-in in Windows Server 2003.
The following instructions apply to (IIS 6).
To install a Web server certificate that lacks a pending certificate request:
certutil -addstore my
certutil -repairstore my
If the certutil command does not complete successfully, the following error message is displayed:
"Certutil: -repairstore command FAILED: 0x80090011 (-2146893807) Certutil: Object was not found."
This message indicates that the private key for the certificate does not exist in the certificate store.
You cannot install the certificate you obtained from the CA. Instead, you must generate a new certificate
request, obtain the new certificate, and install that new certificate on your Web server.
to view the procedure for importing .cer through Microsoft Management Console (MMC) rather than certutil command line.